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January 31, 2012

Calling ATHY Businesses: Improve Your Service

Athy Athy Customer Service and Ambassador Training Workshop

Tue 21st Feb 2012 @ 9.00am - 1.00pm
: Free
Venue: Clanard Court Hotel, Dublin Road, Athy, Co. Kildare

The training aims to reinvigorate the Irish welcome offered to all visitors and educate the participants about all that Athy has to offer. The overall objective of the training programme is to ensure that tourists visiting Athy experience the best possible service wherever they go in the town, leading to increased repeat visits, positive word of mouth and recommendations.

The workshop will be great fun and very practical. It will give you useful tools to deliver the best possible customer experience with wonderful, friendly service.

Key topics include:

  • To identify and learn about all that Athy has to offer so that you can articulate with confidence to residents and visitors what makes the town and surrounding area special.
  • To provide all visitors with a warm and friendly welcome with a true focus on the customer, giving them compelling reasons to stay longer and to revisit.
  • To network and share ideas with other ambassadors and build on synergies.
  • To represent their business at future events

Places are limited so please e-mail confirmation of your attendance (and any additional members of staff from your business) to . If you have questions call Patricia Berry or Helen Dowling. 086 8470232.

Participation is Free