Rent Accounts

Rent Payments

Council tenants must pay rent for their property every week.

Tenants can pay through Kildare County Council’s Customer Portal App, for more details and to download the app please click here.

You can pay your Weekly Charge using a Rent Card (available from the Rents Section, Finance Department on request) at the following locations:

• Any Post Office
• Retail outlets that operate the Billpay facility
• Cash Office- Payments can be made by cash, Postal Order, bank draft, cheque, credit and debit card. You can post your cheques or drop into the Council’s Cash office in Áras Chill Dara, Devoy Park, Naas, Co Kildare, W91 X77F. The Cash office is open from 9.30am to 4.30pm Monday to Friday.
• We also accept phone payments. If you wish to pay by credit card or debit card, please call the rents section at Telephone 045 980654.

You can also pay by

• Debit/Credit Card
• By standing order through your bank. A standing order form can be sent to tenants by post on request by emailing rents@kildarecoco.ie or calling 045 980654
• The Household Budget Scheme. This is a scheme that helps those getting certain social protection payments to spread the cost of some household bills over the year. Under the scheme a fixed amount is deducted from your social protection payment each week. The maximum amount that can be deducted is 25% of your total weekly social protection payment. The scheme is operated by An Post and your payment must be paid through your local post office. The Household Budget Scheme is free of charge. See anpost.ie or Telephone Freephone 1800 70 71 72. Application forms are available from the Rents Section, Finance Department. It is policy in the case of all new lettings that the tenant, where appropriate, must sign a Household Budget Form.

Refunds

In the event of a credit being accumulated on the account, please fill out the refund form here and return it to Kildare County Council for processing. Please note that it is the policy of Kildare County Council not to refund amounts of less than or equal to €200, also two weeks rent is held back to ensure that the account will always be in credit.

For refund amounts with a value of €500 or more in credit a rent assessment form must be completed before a refund is processed. To request a rent assessment form click here, “ASSESSMENT REQUIRED FOR REFUND APPLICATION”. Please note that it can take up to 3 weeks for a rent review to take place. Should you have any queries regarding the Rent Review Form please contact Housing Rent Assessment Section on email: rentassessment@kildarecoco.ie, phone number: 045 980991.

Rent Arrears Management

If you find you are in arrears with your rent account, you should contact us immediately. We will then discuss your situation with you in detail and arrange a payment plan that will help you to clear your arrears within a reasonable period of time, without adversely affect your financial circumstances. You will then pay an agreed Weekly Charge amount.

You could also contact Money Advise Budgeting Service for free advice on managing your budget, www.mabs.ie. The National Helpline number is 0818 07 2000, Monday to Friday from 9 a.m. to 8 p.m.