Kildare Covid-19 Community Call Helpline

 Community Call 07.04.2020

Phone: 045 980 202 or Freephone 1800 300 174


TEXT 'KILDARE' followed by your name NAME to 50555


The opening hours of the Kildare Community Call Helpline are 8am to 8pm, Monday to Sunday 

Many of those most in need have now been linked to community supports, which they access on an ongoing basis. 

The Helpline team will continue to monitor local needs and respond appropriately.


Kildare County Council takes the lead in joining together local organisations to assist citizens during Covid-19

At the instigation of Minister Murphy a Covid-19 Community Response Forum is in place for each City/County and co-ordinated by the Local Authority in each case.

A dedicated community support helpline has been established in Kildare County Council to assist at risk members of the public in accessing non-emergency and non-medical supports and advice during the current public health emergency. The confidential phoneline service is being established by the new COVID-19 Kildare Community Response Forum, which includes over a dozen agencies and organisations. The helpline is focused primarily on ensuring that vulnerable members of the community or those living alone can access deliveries of groceries, medicine and fuels. The role of the Forum is to ensure that there is a co-ordinated community response and to enable all voluntary statutory agencies to collaborate in support of our communities and particularly of our most vulnerable members.

Included in the COVID-19 Kildare Community Response Forum are:

  • Kildare County Council
  • Health Service Executive
  • An Garda Síochána
  • Tusla
  • Department of Employment Affairs and Social Protection
  • Local Enterprise Office
  • Kildare and Wicklow Education and Training Board
  • South Western Regional Drugs & Alcohol Task Force
  • GAA
  • IFA
  • County Kildare LEADER Partnership
  • Public Participation Network
  • Peter McVerry Trust
  • Family Resource Centres
  • County Kildare Chamber of Commerce
  • Kildare Age Friendly Alliance
  • Kildare Sports Partnership
  • Muintir na Tire – Conor O’Leary (County Champion)
  • An Post
  • Red Cross
  • Civil Defence
  • Citizens Information
  • Kildare South Dublin Local Link
  • Kildare Volunteer Bureau
  • Alone
  • St. Vincent de Paul
  • Kildare Traveller Action
  • Kildare Children & Young People's Services Committee.

The new phoneline is just one aspect of the Forum’s work. Its core aim is contributing to the community-wide effort to limit the spread of COVID-19. Kildare County Council, through this group, will ensure that the wide variety of groups working across the county to assist those in need, will do so in an organised, collaborative and targeted way.  The Council’s COVID-19 Community Response Forum is there to ensure the very best use of the many resources assisting vulnerable persons with their daily needs at this unprecedented time, whether that is collecting medication, food shopping, social support and contact.

Chief Executive of Kildare County Council, Mr Peter Carey, explains “There are a number of agencies currently doing excellent work in delivering care to older and vulnerable people in our communities. These groups are currently operating independently of each other and Kildare County Council’s role is to provide a targeted, integrated and coordinated approach to the delivery of these much needed services to our more vulnerable citizens across the County during the COVID-19 pandemic. Kildare County Council is ideally placed both statutorily and regionally to channel this great work and provide the governance structure in partnership with all stakeholders.  This public health crisis has changed life for so many, and we are there to help with that change.  Our own staff whose day-jobs have changed due to this crisis, will be a key resource in the management and operation of this community support programme along with our partner agencies/groups.


Register on the Kildare PPN Interactive Map - Click Here

The Community Call - Advice and Contact Information for Your County - Click Here

Glao an Phobail - Comhairle agus Eolas Teagmhála do do Chontae  - Click Here

Kildare Covid-19 Community Call Helpline - Press Statement -  Click Here

Framework for Community Support Information Leaflet -  Click Here

Getting through Covid-19 together - Your Wellbeing information - Click here - COVID-19 Communication Pack for Communities Click Here


Helpline and Support Information for the Elderly  - Click Here