The Samaritans

What Do They Do?

  • Each of them spends a few hours a week on duty in one of the centres to offer sympathetic and concerned friendship to callers either by telephone, or face to face in one of the private rooms, or by letter.
    They do not provide practical or material help or money.


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  • They meet every kind of problems but their main concern is with people rather than problems. You don’t have to have a serious problem at all to find someone who will listen and try to understand. But first and foremost the Samaritans are there to help in suicidal crisis, or in the isolation, depression or worry that could lead to suicide.


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  • Last year the ten branches in the Republic of Ireland received over 174,000 calls, and 23% expressed suicidal feelings. The Dublin branch is the second busiest after London.


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  • Talking things over in absolute confidence and privacy with someone who accepts you as you are can help you to solve problems or to discover new ways of living with an insoluble situation. The Samaritans see their callers not as problems but as people like themselves in need of a hand to hold or a shoulder to cry on.


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  • The Samaritans guarantee complete secrecy about the identity of callers and what they talk about. Even if, for instance, a husband and wife or a parent and child contacted the Samaritans separately, each can depend on total confidentiality. Any request for information about callers is refused. Answers to letters are in plain envelopes and do not mention the Samaritans, and personal callers are not recognised ‘out-side’ by the volunteers.

    WE'RE HERE, WE'RE LISTENING - AND WE CARE

Where are they?| The Samaritans